USB Planet Help Center

USB Planet has a wide range of high-quality USB flash drives, ready to be custom printed with your logo or other branded artwork and shipped to your door, anywhere in Australia. How To Order Branded USBs • To order, call our friendly sales staff on 02 9232 2163. Our lines are open from 9 am to 5 pm, (AEST) Monday to Friday. • If you can't call, drop us an email at sales@usbplanet.com.au or use our website's enquiry button. • Once we receive your enquiry, our sales team will provide you with an obligation free quote featuring tailored pricing for the USB units you are after. • When you are happy with the price of the units, we ask that you simply send us your logo or artwork so we can create a free virtual artwork proof for your approval. • After approving the artwork, we will invoice you for your order via email. • Production of the USB units will begin once artwork has been approved and your invoice has been paid in full. • You then sit back and wait for the finish product to be at your door anywhere in Australia within two weeks! Please let our staff know if you would like a very large bulk order, any data uploaded to the USB devices, or a quicker than usual turnaround time,(https://www.usbplanet.com.au/production-time) as these elements may affect pricing/delivery time.

For most of our products, the minimum order we can fulfil is 50 units. Unfortunately, the costs involved with printing/shipping smaller orders makes it difficult for us to satisfy smaller orders at our normal low rates. It is for this reason that we have a 50 unit minimum for each design - to provide the best pricing to you, the client, at every opportunity. If you're unsure about minimum quantities or if you'd like further information on or pricing, please don't hesitate to contact our sales staff (https://www.usbplanet.com.au/getting-in-touch-with-us)for further information.

To ensure that the final product that you receive looks exactly how you'd like it to look, it is important that you sent our logo to in an appropriate file format. Files in the vector formats, such as .ai .cdr .eps .ps or .pdf can be used. Screen Printing Files in the vector formats, such as .ai .cdr .eps or .ps can all be used, so long as they are editable. If sending your artwork in a .jpg, .gif, .bmp, .png, .tiff or .pdf format, please ensure that they are saved at a resolution of 300dpi or better. Laser Engraving Files in the vector formats, such as .ai .cdr .eps or .ps can all be used, so long as they are editable. If sending your artwork in a .jpg, .gif, .bmp, .png, .tiff or .pdf format, please ensure that they are saved at a resolution of 300dpi or better. Photo Printing (Full Colour) We can use files in vector formats, such as .ai .cdr .eps or .ps as long as they are editable. However, photo printing works best if the artwork is in a .jpg, .gif, .bmp, .png, .tiff or .pdf format. Usually, a resolution of 300dpi or better is needed, but it is possible to go as low as 250dpi with photo printing.

When ordering your branded USB Planet product, ask us for a free mock-up or 'virtual proof'. This process involves us utilising your logo file to create a high-quality virtual approximation of how your design will look on the product. Having this mock-up will allow you to make better-informed decisions before moving to a formal artwork proof and print production. Overall, you will be more in control of the finished product's appearance. What Is The USB Mock-Up Process? 1. You send us your logo or graphic file in .AI, .EPS or .PDF format (wtih vectorised outlines). 2. Our designers place your logo onto a high quality photograph of the promotional USB. 3. We forward through the finished virtual mock-up for you to check out. Does A Virtual Mock-Up Cost anything? Absolutely not. We are happy to provide one free virtual mock-up to any enquiry with no obligation to purchase branded USB flashdrives from us.