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Replacement and Repair of Flash Drives

Here at USB Planet we are so proud of our high quality flash drives that we want you to feel confident when purchasing your promotional USBs from us. This is why when you purchase a flash drive from us you will get:

  • A full replacement OR your money back if the flash drive is faulty on arrival

  • A generous replacement warranty of up to 10 years for data retention

  • Please note that the replacement or repair of the flash drives is subject to the following:

  • The assumption that the flash drive is used in a manner which is fit for the product and fit for the purpose. This expressly excludes situations aising from damage caused by the user, any third party person(s) or device as a result of improper use

  • Only faulty flashdrives that are returned to USB Planet will be evaluated and tested prior to replacement or refund

  • We are not liable to the client for any loss or damage (direct or consequential) of any kind arising out of the supply of goods and services

  • Proof of purchase from ourselves

If you have any questions or concerns regarding our policy on replacements and refunds, please don't hesitate to contact out friendly staff to discuss your options further.

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